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Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
 
The terms, policies and conditions, (collectively known as “Conditions”) described below govern the use of this site (referred to as “wights.com”, “We” or “site”). By using our site, you consent to the terms of this Policy.
 

Personal Information

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
 
We use “cookies” to keep track of purchases you have made, to keep you logged in to the site and to keep track of your shopping cart. We treat automatically collected information as personal information if we combine it with or link it to any of the personally identifying information mentioned above.
 

Our Use and Disclosure of Your Information

We may send emails to our users announcing special promotions, changes in our services or other information we believe will be of interest to our users. If you prefer not to receive email, you can send us an email with the subject line “no emails” or reply to our email with the subject line “no emails”.
 
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.
 
We do not sell, rent or share personal information with third parties without your prior consent except with the limited circumstances described in this Policy. We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
 
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
 
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
 
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution the “perfect security” does not exist on the internet.
 

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
 

A Special Note about Children

We do not intend, and this site is not designed to, collect information from children. We require that children under the age of 18 use this service only in conjunction with their parents or guardians.
 

Changes in Privacy Statement

We may update this Privacy Statement from time to time. You should check this page periodically for changes.
 

Questions and Comments

We welcome your questions and comments about this Privacy Statement. If you would like to contact us for any reason, you may reach us via email at retail@wights.com or by phone at (425) 775-3636
 

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases with Wight’s Home and Garden. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
 

Shipping Policy

Most orders received before 1:00PM will ship the next day, provided the product ordered is in stock. Orders received after 1:00PM ship in two business days. Orders are not processed or shipped on Saturday or Sunday.
 
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Wight’s Home and Garden or other parties as an estimate only. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
 

Out of Stock Products

We will ship your product as it becomes available. There are times when the product you have ordered is out of stock, which will delay fulfilling your order. We will keep you informed as to the availability of any products that you have ordered that are out of stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
 

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for the products contained in any given shipment, plus any applicable shipping charges. You will only be charged for the shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
 

Taxes

Wight’s Home and Garden shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Washington State. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
 

Returns

We will gladly accept refunds within 30 days of purchase. Merchandise must be in saleable condition with original product packaging and price tags intact. We will credit the purchase amount to the original form of payment. Note: Gift cards cannot be returned or redeemed for cash. Décor for any holiday is non-refundable after the holiday.
 

Typographical Errors

In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Wight’s Home and Garden shall have the right to refuse or cancel any orders placed for said product. Wight’s Home and Garden has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wight’s Home and Garden will immediately issue a credit to your credit card account in the amount of the incorrect price.
 


Wight's Home & Garden ~ 5026 196th St. SW Lynnwood, WA 98036 ~ Phone: 425-775-3636
Just 20 minutes from Seattle or the Eastside ~ Worth the trip from anywhere!

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